FAQ
Here are a few of our most frequently asked questions.
Please visit our Contact page for details on how to get in touch should you still have any questions.
What happens after I’ve placed my order?
After placing an order you will be sent a confirmation email with your order details including your order reference number.
Your order will then go in to production where it is printed, quality controlled and packaged ready for shipping.
When dispatched you will be sent an email with a tracking code so you can monitor where your package is.
We recommend keeping an eye on the tracking page so you can see if your package has been delivered to a safe place whilst you were out.
If any of the above emails do not arrive please check in your spam/junk folder for emails from info@humoroushistory.com.
Where are you located?
We are based in the UK and ship locally to the UK and the US.
Any orders for delivery outside of the UK or US will be shipped from whichever location is the closest to the delivery address.
Thanks to Kim Beatham over on Facebook for asking this question 🙂
How do I look after my T-shirt?
To get the most from your T-shirt please follow these care instructions:
- Do not dryclean
- Machine wash: warm (max 40C or 105F)
- Do not bleach
- Tumble dry: low heat
- Iron, steam or dry: low heat
For best results:
- Wash in cold water
- Air dry
Please note that T-shirts can shrink up to 5-7% after the first few washes, this is a normal occurrence for cotton garments, even prewashed ones.
How do I get my newsletter signup discount?
Once you’ve subscribed we will send you an email asking you to confirm your subscription. Please make sure to check your junk/spam folder in case this gets delivered there.
Approximately 1 minute after you’ve confirmed your subscription you’ll be sent your 10% coupon code that you can then use during checkout.
Please visit our contact page to get in touch with us if you need any further help.
Do you ship worldwide?
Yes.
We are happy to ship your order anywhere in the world and you will see the final cost and delivery estimate when you Checkout.
Our orders are shipped locally to the UK and the US.
Any orders for delivery outside of the UK or US will be shipped from whichever location is the closest to the delivery address.
Currently, our estimated delivery times are 5-10 working days for the US and UK with 10-30 working days for the rest of the world.
Please note that the closest fulfillment center might not be within your country and we cannot be held responsible for any import taxes that arise.
How much are the shipping costs?
Our shipping costs vary depending on the product and the delivery location.
Your basket and checkout will tell you your shipping cost.
Please note that the closest fulfillment center might not be within your country and we cannot be held responsible for any import taxes that arise.
How long will it take for my order to arrive?
Currently, our estimated delivery times are 5-10 working days for the US and UK with 10-30 working days for the rest of the world.
You have a maximum of 30 days from the shipping date to inform us that your order has not arrived beyond which we cannot guarantee a replacement or refund.
Can I change or cancel my order?
Unfortunately, once your order is placed it cannot be changed or cancelled.
What payment methods do you accept?
We currently accept PayPal, Google Pay, Apple Pay, and all major credit/debit cards including VISA, Mastercard, and American Express.
My purchase is faulty, what do I do?
Please contact us by emailing info@humoroushistory.com as soon as the fault is identified, letting us know the full details of the fault along with whether you would like a refund or a replacement.
We will then raise a returns request and let you know what to do next.
Please do NOT return anything without a valid return number. Any such returns will not be processed.
You have a maximum of 30 days from the date of delivery to inform us that your purchase is faulty beyond which we cannot guarantee a replacement or refund.
Can I change my mind after my order has arrived?
Please contact us by emailing info@humoroushistory.com within 14 days of the delivery date letting us know you would like to return your goods.
We will then raise a returns request and let you know what to do next.
Please do NOT return anything without a valid return number. Any such returns will not be processed.
Please note we cannot accept returns on personalised items.
What can I do if my order doesn’t arrive in time for Christmas?
Whilst we make every effort to get your order to you in time for Christmas unfortunately this cannot be guaranteed.
If you placed your order before out cut-off time and it doesn’t arrive in time for Christmas please contact us by emailing info@humoroushistory.com letting us know you would like to return your package for a refund.
Please do NOT return anything without a valid returns number. Any such returns will not be processed.
What are the latest order-by dates for delivery in time for Christmas 2024?
In order to get delivery in time for Christmas please make sure you have placed your order by the following date:
- US customers – 10th December
- UK customers – 15th December
- Rest of the world – November 27th
Please note: These dates are not guaranteed as we cannot control the shipping process so please place your orders in plenty of time.
If you place an order after these dates we will make our best effort to get it to you by Christmas however we can’t make any promises.
Merry Christmas all 🙂